Call Center Customer Service Representative

<p><br>Immediate Start | Office-Based | Monday–Friday</p><p>We\'re hiring experienced<br>Customer Service Advisors with call centre experience<br>to join a structured, technology-driven customer operations team in Paddington.</p><p>If you\'re confident handling complaints, resolving escalations and taking ownership of customer issues — this is a strong next move</p><p>The Role</p><ul><li>Handling inbound customer calls</li><li>Managing complaints and escalations</li><li>Responding to email and digital enquiries</li><li>Updating CRM systems accurately</li><li>Taking full ownership of cases through to resolution</li></ul><p>This is a professional, performance-driven environment where quality of service matters.</p><p>We\'re Looking For</p><ul><li>Previous call centre or contact centre experience</li><li>Experience handling customer complaints</li><li>Strong telephone manner</li><li>Clear written communication skills</li><li>Available to work onsite in Paddington (5 days per week)</li><li>Able to start ASAP</li></ul><p>If you\'re looking for stability, structure and a professional team environment — apply or message directly.</p> Salary: GBP 28800 - 43200 per year