Part-Time Receptionist/Administrative Assistant
Position Summary
We are seeking a friendly, detail-oriented Part-Time Receptionist/Administrative Assistant to support our office operations. This role is responsible for delivering excellent customer service, managing front-desk responsibilities, and providing administrative support to the team. The ideal candidate has strong communication skills, takes initiative, and follows tasks through to completion.
Key Responsibilities
- Greet clients and visitors professionally and create a welcoming office environment
- Answer and route incoming calls with excellent phone etiquette
- Provide exceptional customer service by addressing questions and directing customers to the appropriate team member
- Perform general administrative duties (data entry, document handling, scanning/copying, filing, mail processing)
- Maintain office organization and assist with day-to-day operational tasks
- Support the team with special projects and follow-through on assigned tasks
- Communicate clearly and professionally with customers, carriers, and team members
Qualifications & Skills
- Excellent verbal and written communication skills
- Strong customer service mindset and professional demeanor
- Computer literacy and comfort learning new systems (Microsoft Office/agency systems, as applicable)
This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.
