People Administrator

May 27, 2026

Position: People Administrator Reporting to: People Advisor Hours: 20 hours per week Salary: £30,000 FTE/ £15,000 Pro Rata Location: Norwich Head Office- 3 days per week Job Purpose Proving an effective People Service to the business by delivering efficient and solutions focused co-ordination and administrative support throughout the employee lifecycle. Key Duties and responsibilities· To establish effective and positive working relationships with managers, colleagues and staff· To provide an efficient and effective administrative service supporting the employee life cycle· To support the development of policy and process and associated toolkits e.g., template letters, checklists, guidance documents, sharepoint (intranet) etc.· To manage the People Team Ticketing System, prioritising, responding to, and escalating queries as required and in a timely manner.· To be responsible for ensuring we have up to date, accurate people data and information from employment files to electronic data in I-Trent. · Work closely with MHR Payroll and Line Managers to ensure the people data provided is correct to enable the delivery of an error free payroll on a monthly basis.· Responsible for inputting and cleansing data in the I-Trent system in a timely manner, ensuring it’s up to date, accurate and fit for purpose. · Engaging users of the I-Trent system, providing training and development as required to managers and teams to ensure its being used effectively. Development of how to/user guides, ensuring they are clearly communicated and accessible to all.· To be the initial contact for managers, employees and super users for all I-Trent systems related queries.· To provide people based reports as required for recruitment stats to absence reports, staff turnover, payroll, ESG and leavers/exit interview reports etc .· To provide ad hoc co-ordination and administrative assistance to The People Team and for People related projects as and when required. Qualities and behaviors we’re looking forFriendly and approachable nature, great team player who embodies our Constantly Caring and Happiest Together value. Organised with an ability to prioritise·Self-motivated and ability to work on own initiativeConfident, proactive communicator with the ability to communicate effectively through all mediums/channels and to all levels of people Positive outlook, with a can do, solutions focused approach Proactive and driven.Willing to learn, taking on an open attitude to new experiences and situations.Ability to keep up in a fast paced environment. Qualifications, skills and experience Essential:Experience working with HR Systems A minimum of 2 years’ experience in an administrative HR role.Demonstrable experience working with Microsoft Word, Excel, PowerPoint and Outlook Desirable:Payroll experienceMental Health First AiderLevel 3 CIPD qualification and/or equivalent level of knowledge and experience in HR.

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